Happy Valentine’s Day From SNX Professor

Happy Valentine’s Day to everyone! This holiday of connections makes me think of all the ways that we stay in touch today. There have been so many changes to social networking through the years which have changed the way relationships work. This infographic from mashable.com shows the development of social networking through the years. 

How has technology changed your relationships for the better? 

 
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Last Minute Valentine’s Day Gifts

This year is flying by for all of us here at SNX and we thought that it might be for you too. With Valentine’s Day right around the corner we have some last minute gift ideas for your favorite technophile to keep you covered.  

Jawbone Jambox: With the multiple plate colors and grill design options available this compact Bluetooth speaker makes the perfect Valentine’s Day gift for music lovers. 

Digital Photo Frame: While handmade gifts have a certain appeal, skip the scissors and tape with this digital photo frame. Simply upload pictures of you and your Valentine and give them a daily reminder of all your good times together.  

Heart USB Cup Warmer: This romantically shaped device will keep drinks warm all day which is sure to chase away any remaining winter chill and warm your Valentine’s heart.  

Mix Tape Flash Drive: The age of the cassette tape is long gone but with this gift you can add a bit of nostalgia to your Valentine’s Day celebrations. Create a 1GB playlist and label the cassette tape holder with a personalized message.  

RC Beverage Cooler: Treat your valentine to an afternoon of leisure with this remote controlled drink cooler. With a range of up to 30 feet and a 6 can or bottle capacity this cooler will assure that your Valentine won’t need to leave their seat all day.  

 

What Valentine’s day gifts have piqued your tech savvy loved one’s interest? Leave us a comment here to let us know and have a happy Valentine’s Day!

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SNX I.T. Provides Exceptional Customer Service to Customers

At SNX I.T., our mission is “To offer knowledgeable IT support, something every business – whether an established company or a new venture – deserves, and to expand our client base through excellent customer service, meeting all of your business’s IT needs and efficiently addressing any problems that may arise.”

Our clients agree with this statement and we take pride in their compliments. A handful of reviews from our valued customers can be found below.

Lori Hoyle at Michael D. Danner Family Dentistry especially enjoys our quick Help Desk response time to their IT needs, and writes the following:

… I would have to say what I like best about working with Southern NetworX is we never feel ‘alone’ – if we have a problem, I simply log onto the help desk and create a ticket.  Within an hour or so, I have gotten a response and someone is working to resolve our issue.

As far as saving us time or money…the doctor LOVES that we are no longer bothering him with any computer issues – it’s ‘not his problem’ anymore!  He is able to focus primarily on dentistry and doesn’t have to worry about any computer issues; he knows we have the team at Southern NetworX to take care of anything that comes up.

Absolutely, the doctor would – and has – recommended Southern NetworX to other businesses.

Southern NetworX is the ONLY IT provider we have used.  Before this, the doctor was doing all of our computer work…as I stated earlier, when the computers, and the network, was something the doctor had to monitor (and try to resolve problems) – it caused additional stress on him. Now that we have Southern NetworX, he doesn’t have to think about the computers at all – they have just become another working part of our office that he does not have to worry about.

When we have had issues, the team at Southern NetworX has worked on these issues remotely, after our working hours, so as to avoid any of our patients being inconvenienced in any way.

We appreciate how Southern NetworX makes us feel as if we are their ONLY customer and that our needs are ALWAYS their top priority!  When we have a problem, it becomes their problem and they try resolving the issue immediately.”

Jeff Esola with the Georgia Chamber of Commerce speaks on our ability to supplement a business’ IT department needs, while also maintaining a reliable and consistent level of support to their internal staff:

Southern NetworX was originally hired to bridge a gap from our IT Director departing until we developed a plan for our next steps – either hire a replacement or change our structure and use an outside IT firm. After the initial 3 month contract, we learned that Southern NetworX could help supplement our IT department and maintain a consistent level of support to our staff and also be instrumental in the development, management and continued maintenance of our network and IT infrastructure needs.

We now have the peace of mind knowing that our IT infrastructure investment and our critical business data are being properly cared for by experienced IT professionals.”

Mack Headrick, Managing Director at 7Stages Theatre, is exceptionally pleased with our friendly staff, prompt response times, and most of all our ability to save them money and work within their budget:

What we like best about working with Southern NetworX is the friendliness and promptness of working with their staff, having a direct line to the owner, the ability to work within our budget, and their genuine concern for our needs.

Southern NetworX has absolutely saved us money and time, making our business more efficient and affordable. The improvements to our software and hardware have been extremely beneficial to general productivity.

We would absolutely recommend Southern NetworX to other businesses, and do often.”

Join the other dozens of happy customers we have today! Simply submit a help desk ticket here or email us for your free business consultation. We look forward to being able to serve you and addressing all of your IT needs.

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SNX Fix I.T. – Opening Soon!

SNX I.T. is happy to announce that our sister company and retail computer store, SNX Fix I.T., almost has its shelves stocked and is slated to open by the end of the year. We hope you enjoy these images of the new store front and construction progress!

A prior blog about SNX Fix I.T. goes into more detail about what the store offers:

“The store will be a full-service computer repair shop, offering iPhone repair, computer repair (any type), virus scanning, memory boosting, and just about anything else that you can think of. There will also be new and refurbished computers and computer parts for sale as well…” Read the full article, here.

 

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SNX I.T. Provides Tips for Protecting Your Identify

identity theft prevention

According to the Federal Trade Commission, identity theft was the number one fraud complaint during calendar year 2008. Not unlike other organizations in the Information Technology industry today, SNX I.T. aims to inform its customers and prospects alike of the best ways to protect oneself from identity theft. The National Crime Prevention Council, United States Postal System, and the IRS help consumers prevent the threat of identity theft by posting helpful prevention tips and security measures that should be taken in order to avoid this hassle.

Facts about Identity Theft:

  • Limiting your use of your personal computer may not help much: a study released by Javelin Strategy and Research reported that in 2009 most identity thefts were taking place offline, not online…the opposite of what most people think.
  • The above study found that 43 percent of all identity thefts are committed by someone the victim knows.
  • All a thief needs is your Social Security number to commit identity theft.

Identity thieves commit their crime in several ways:

  • Stealing credit card payments and other outgoing mail from private, curbside mailboxes.
  • Digging through garbage cans or communal dumpsters in search of cancelled checks, credit card and bank statements, and preapproved credit card offers.
  • Hacking into computers that contain personal records and steal the data.
  • Filing a change of address form in the victim’s name to divert mail and gather personal and financial data.

Tips for Preventing Identity Theft:

  • Don’t give a business your SSN or ITIN just because they ask. Give it only when required.
  • Don’t carry your Social Security card or birth certificateleave them in a secure location. Also, never give out your Social Security number; treat it as confidential information.
  • Protect your financial information.
  • Check your credit report every 12 months.
  • Secure personal information in your home.
  • Protect your personal computers by using firewalls, antispam/virus software, update security patches and change passwords for Internet accounts.
  • Don’t give personal information over the phone, through the mail or on the Internet unless you have initiated the contact or you are sure you know who you are dealing with.
  • Report lost or stolen credit cards immediately.
  • Closely monitor the expiration dates on your credit cards and contact the issuer if you don’t receive a replacement prior to the expiration date.
  • Sign new credit cards immediately-before someone else does.
  • Memorize your Social Security number and passwords. Don’t use your date of birth as your password and don’t record passwords on papers you carry with you.
  • Never leave transaction receipts at ATM machines, on counters at financial institutions, or at gasoline pumps.
  • Commit all passwords to memory. Never write them down or carry them with you.
  • When using an ATM machine, make sure no one is hovering over you and can see you enter your password.
  • Tell your children never to give out their address telephone number password school name or any other personal information.
  • Make sure your children know to never agree to meet face-to-face with someone they’ve met online without discussing it with you. Only if you decide that it’s okay to meet their “cyber-friend” should they arrange to meet this person, and then the meeting should be in a familiar public place in the presence of a trusted adult.
  • Tell your children never to enter an area that charges for services without asking you first.
  • Tell your children never to send a picture of themselves to anyone without your permission.
  • Make sure that access to the Internet at your children’s school is monitored by adults.
  • Beware of mail or telephone solicitations that offer prizes or awards-especially if the person offering asks you for personal information or financial account numbers.
  • Match your credit card receipts against your monthly bills and check your monthly financial statements for accuracy.
  • Watch for your monthly financial statements and bills. If you don’t get them when expected, contact the sender.

If you believe you’re a victim of identity theft…

The Internal Revenue Service is taking additional steps during the 2013 tax season to protect taxpayers and help victims of identity theft and refund fraud. If you believe you’re a victim of identity theft, follow the steps below.

  • Be alert to possible identity theft if you receive a notice from the IRS or learn from your tax professional that:
    • More than one tax return for you was filed;
    • You have a balance due, refund offset or have had collection actions taken against you for a year you did not file a tax return;
    • IRS records indicate you received more wages than you actually earned or
    • Your state or federal benefits were reduced or cancelled because the agency received information reporting an income change.
  • If you receive a notice from IRS and you suspect your identity has been used fraudulently, respond immediately by calling the number on the notice.
  • If you did not receive a notice but believe you’ve been the victim of identity theft, contact the IRS Identity Protection Specialized Unit at 8009084490, extension 245 right away so we can take steps to secure your tax account and match your SSN or ITIN.
  • Fill out the IRS Identity Theft Affidavit, Form 14039.
  • Report incidents of identity theft to the Federal Trade Commission at www.consumer.ftc.gov or the FTC Identity Theft hotline at 8774384338 or TTY 8666534261.
  • File a report with the local police.
  • Contact the fraud departments of the three major credit bureaus:
    • Equifax – www.equifax.com, 8005256285
    • Experian – www.experian.com, 8883973742
    • TransUnion – www.transunion.com, 8006807289
  • Close any accounts that have been tampered with or opened fraudulently.

 

More information:

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