SNX I.T. is happy to announce that our sister company and retail computer store, SNX Fix I.T., almost has its shelves stocked and is slated to open by the end of the year. We hope you enjoy these images of the new store front and construction progress!
A prior blog about SNX Fix I.T. goes into more detail about what the store offers:
“The store will be a full-service computer repair shop, offering iPhone repair, computer repair (any type), virus scanning, memory boosting, and just about anything else that you can think of. There will also be new and refurbished computers and computer parts for sale as well…” Read the full article, here.
At SNX I.T. and SNX Fix I.T., we work based on the belief that customers and prospects alike should be armed with as much information about the technological world as possible; all business is run from an educational standpoint. Our goal is to empower and educate customers, not take advantage of anyone’s lack of expertise.
These 4 quick IT tips below provide simple solutions to what could be time-consuming, painful events if not followed.
1) Beware of “Shoulder Surfing”.
When entering personal information while filling out a form, or entering your PIN number in the check-out line, beware of anyone standing nearby. They may be doing more than just waiting their turn. To help prevent “shoulder surfing”, make an effort to shield your paperwork from view using your body, or cup your hand over the keypad when entering your PIN. Hackers and scam-artists use this method to steal personal information, identities, and money; always be aware of who is watching you enter your personal information.
2) Make your password hard to hack.
When deciding on a password, one handy tip for making it hard to hack is by coming up with a sentence that’s easy for you to remember, then picking the first letter of each word and adding some special characters or numbers to the beginning and end. For example: “I want a new phone for Christmas” = IWANPFC. Then use a variation of upper case/lower case letters, add some special characters, and the result is = iW@nP4c!. This is a handy way to come up with easy to remember passwords that are hard to crack. The result is an account that is much harder to hack into by anyone attempting to break into your account.
3) Use a separate email address for web postings.
At SNX we suggest that customers secure their data and reduce the amount of incoming spam by using a dedicated email address for web/social media posts. It is also best to never use a business email address for posting guest book entries, votes, or for Q&As in online forums and surveys. It’s great to be reachable in these situations, but best to be anonymous. Another benefit to following this suggestion is a personal email account with much less spam.
4) Backup your computer.
Backing up your hard drive (click here to view a prior blog on computer optimization) is a relatively inexpensive way to avoid the total disaster of losing your data to a system crash. Backup drives cost around $75, backup software is around $30 or less, and an SNX I.T. technician can install it for you in less than an hour at an affordable price. Contact us today for help getting your information backed up and secure.
Jeremy Anderson, CEO/Founder of SNX I.T. and SNX Fix I.T., is not only an entrepreneur and business owner, but a leader as well. Being a great leader entails surrounding yourself with the words of other leaders and inspirational figures, both past and present. Below are some inspirational and relevant quotes from a few of our favorites: Michael Hyatt, Dave Ramsey, Ray Bradbury, and others.
“If you will live like no one else, later you can live like no one else.”
“Pray like it all depends on God, but work like it all depends on you.”
“For your own good, for the good of your family and your future, grow a backbone. When something is wrong, stand up and say it is wrong, and don’t back down.”
“Fear is the enemy of hope.”
“Without a mission statement, you may get to the top of the ladder and then realize it was leaning against the wrong building!”
“Great leaders are almost always great simplifiers, who can cut through argument, debate and doubt, to offer a solution everybody can understand.” –Colin Powell
“Very few of the great leaders ever get through their careers without failing, sometimes dramatically.” –Phil Crosby
“Enlightenment is not about knowing as much as it is about unknowing; it is not so much learning as unlearning. It is about surrendering and letting go rather than achieving and possessing. It’s more about entering the mystery than arriving at a mental certitude.” –Richard Rohr
Our last blog featured a brief write-up recently posted by Ralph Ellis on our new retail store, SNX Fix I.T., which will be opening this fall. A follow-up article has been written by Laura Haas at the Virginia Highlands Druid Hills Patch newspaper, and was sent out to their subscribers this morning. It is posted below, and can also be found online here.
The owners of a new high-tech repair shop opening soon in VaHi want to do right for the community.
After decades of working for large firms in the I.T. industry, Jeremy Anderson began to feel uncomfortable with common practices at the IT firm where he worked.
“The morals of the I.T. industry was hard for me,” Anderson said. “I had been asked before to draw out more time so we could charge more to the customer and a lot of that just didn’t sit well with who I am.”
Now, Anderson and Petri are reaching out to the residential market with their new brick and mortar store SNX Fix I.T., opening in half of the property that used to be Armour & Co. on N. Highland Avenue.
“This neighborhood is us,” Anderson said. “It allows us to grow in good ways with the neighborhood and us, we probably wouldn’t have done this is any other location in Atlanta.”
”We’re trying to bring the same type of environment and expertise and knowledge to all of the other devices that aren’t handled by Apple,” Petri said.
This is key for SNX Fix I.T. because although they have the knowledge to handle Apple products, they do not yet have the certification required by Apple. For Apple users, using an uncertified technician will nullify the product warranty. SNX Fix I.T. is in the process of gaining certification and hopes to have it in a few months.
Also in a few months, SNX Fix I.T. will offer training classes so that customers can better understand technology and can even repair and install things on their own.
“We really want to run this from an education standpoint,” Petri said.
The two are not concerned that if their customers have the knowledge, they might not come back to the store for repairs.
“I’d rather them have the knowledge,” Anderson said, adding that he hopes to empower and educate customers, not take advantage of their lack of expertise.
These tech experts have been working with computers for most of their lives and are eager to give away tips and tricks to help residents of Virginia Highlands who aren’t technologically gifted understand the tools that they use every day.
“My brain works that way. I love puzzles, I like things that aren’t the same all of the time,” Anderson said. “I’d like to bring people to understand what that actual back-end of the problem could be.”
For SNX Fix I.T. helping others isn’t just good for community relations, it’s their business philosophy.
“You do right for others and the rest of it just falls into place,” Anderson said.
SNX Fix I.T. is still under construction but will be opening later this fall.
SNX I.T. is proud to announce that the lease has been signed and retail space acquired for subsidiary company SNX Fix I.T., “The Computer Store that Does More.” The new retail store will open in the upcoming months and will boast products such as Skooba Design laptop bags, Dell computers and parts, Microsoft Office programs, and also offers smart phone and computer repair. A prior blog on the store can be found here.
“The store will be a full-service computer repair shop, offering iPhone repair, computer repair (any type), virus scanning, memory boosting, and just about anything else that you can think of. There will also be new and refurbished computers and computer parts for sale as well.
As well as offering repair services, the SNX FIX I.T. store will be licensed to resale products from Microsoft and Skooba Designs, among others. When you come in to get your computer or phone repaired, you will have the option to purchase Microsoft applications such as PowerPoint, Office, Word or Excel, or pick yourself up a nifty new laptop bag designed by Skooba.”