The SNX team were honored to be invited to the Illinois Mission of Mercy event this year. We provided computers, set up, and support for all the data processing for the event. PC’s were divided into two groups for the volunteers, data entry and exit interview.
Upon entering the Peroria Civic Center, patients were shown to the data entry room which was separated from other areas to protect patient information and follow all HIPPA privacy regulations. Patients spoke with a volunteer who entered the patient info into an online database. We set up 4 PC’s in this area so patients could be moved through as quickly as possible. From previous MOM events, organizers have learned wireless internet access is not entirely reliable for an event of this size. SNX staff worked with the Peoria Civic Center maintenance staff to set up an access point in the data entry room that was wired to the civic center internet. Once the access point was set up, CAT6 cable was run to all 4 computers in the Data room and the computers were set to the Mission of Mercy database to enter patient information.
Exit Interview – Every patient treated at the Mission of Mercy event was interviewed upon completion of their treatment. We set up 15 computers in an area where patients exit the Mission. Each computer was manned by a volunteer who performed the interviews. Each station was set up to navigate to a survey page designed specifically for MOM2014.
Also in the Exit interview area we set up 3-4 printer/copiers for volunteers to make copies of paperwork for the patients.
Once we set up all the necessary machines we provided IT support during the actual event, Friday and Saturday. Almost 2000 people were seen in two days. During those two days SNX provided any computer support needed including access issues, PC software and hardware issues, and printer troubleshooting.
At the end of the event Saturday evening, SNX assisted in taking down all the equipment in both patient areas, taking down the access points, and returning all cabling provided by the Civic Center.
We were so delighted to take part in this event and look forward to the next opportunity we have to work with this fantastic organization!
If you are interested in volunteering with the next Mission of Mercy event or know of other events we might be able to help with please comment below.